• How to View & Process Customer Orders

  Overview When a customer purchases your items online or through multi-channel orders, order details sync immediately to your Garnet portal dashboard. Tracking Incoming Orders Log into Garnet and go to Orders in the left sidebar navigation menu. Filter or review your open orders list to view order details, purchased items, quantities, and customer shipping destinations. Check the order status badge (e.g., Unfulfilled, Pending, or Fulfilled). Order Fulfillment SLAsFew readers

• Understanding Your Garnet Finance Dashboard & Stripe Payouts

  Overview Garnet acts as your financial tracking hub, calculating your net earnings, sales subtotals, and marketplace commission split before sending payouts to Stripe Connect. Checking Sales Earnings & Commission Breakdown In Garnet, go to Finance (or Commission & Payouts). Review your gross processed sales subtotals, itemized commission deductions, and net pending payout balances. High-Volume Threshold Tracking: Gross monthly sales between **$2,500.00 – $4,999Few readers

• How to Generate & Print Barcode Tags for In-Store Sales

  Overview Every item displayed in the storefront must have a valid, flat, readable barcode tag attached prior to shelf placement. Store staff use POS laser scanners to process transactions and assign revenue to your vendor account. Printing Barcode Tags From the Garnet Vendor Portal, go to Products. Select the products or variants you need to tag. Click the Print Barcodes or Export Barcodes action button. Select your label format size and print using standFew readers

• How to Create & Edit Products in Garnet

  Overview Adding and updating your inventory in the Garnet Vendor Portal ensures your products display accurately across the marketplace POS terminals and e-commerce channels. Adding a New Product Log into your Garnet Vendor Portal and navigate to Products in the side navigation menu. Click Add Product (or New Product). Fill in all required product fields: Title & Description: Provide a clear title and detailed description. Avoid including external linksFew readers

• How to Ship Home-Fulfilled Orders

  Overview If you fulfill online orders directly from your studio or home inventory, you are responsible for professional packaging, labeling, and timely carrier dispatch. Step-by-Step Shipping Instructions Navigate to Orders in Garnet and select the unfulfilled order. Prepare your package using professional shipping boxes or mailers, bubble wrap, and secure tape. (Note: Create Marketplace does not supply or reimburse shipping boxes, labels, or packing supplies). Purchase aFew readers